Comments on: The Best Custom PC Builders in 2023

By: Patrick

Patrick — Fri, 31 Dec 2021 01:48:39 +0000

Uhh, Calling BS on the iBuyPower, I got 2 different PC’s from them and It was a nightmare both times. NONexistant customer service.

By: jake

jake — Sat, 23 Jan 2021 09:42:20 +0000

I recently bought a completely liquid cooled (cpu and two 3090 gpu’s) with an 18 core intel extreme on a x299 mobo. 12k with shipping from Digital Storm. I love it, as much fun to use as look at. I paired it with an HP 40″ 4k monitor. It works flawlessly. I have not needed support, however, I talked with them a few times during the build and they were pretty good about answering any and all questions. In the past I have owned Alienware (before Dell) Velocity Micro, and Puget systems. They were all good at the time, it’s been 13 years since I bought a pc from anyone as I built my own after that.

By: jake

jake — Sat, 23 Jan 2021 09:31:32 +0000

In reply to Techs Motion Staff. Resellerratings.com used to be good, then it was bought by amazon and has gone down hill ever since. I would stick with Trustpilot.

By: Dave Vaughan

Dave Vaughan — Fri, 22 Jan 2021 02:48:06 +0000

No mention of exoticPC??? Wtf???

By: Matt

Matt — Thu, 03 Dec 2020 01:14:26 +0000

In reply to Chris H. your reply is not necessary. If he had a good experience over the course of 7PC builds, That info is relative here. And also You analogy is flawed as he stated they'll contact you before construction to insure that, as you put it, the engine plays nice with the tranny. Funny enough I have an even more distrustful attitude towards vehicles than you. I always lease. They pay for all maintenance and nothing ever breaks. $250 a month gets you a brand new car for the rest of your life.

By: Chris H

Chris H — Thu, 26 Nov 2020 05:03:24 +0000

In reply to Christopher Bailey. Your comment makes no sense. Like telling someone with 0 mechanical skill to buy a 2 year old salvage that can easily be restored and save yourself thousands over getting hosed by buying a brand new vehicle at a dealership with a warranty. When you buy a brand new car you pay more but you know the tranny plays nice with the engine and it won't overheat the first time you hit 65mph.

By: Christopher Bailey

Christopher Bailey — Tue, 15 Sep 2020 01:06:30 +0000

I like MagicMicro. I have been using them for years and have got my last 7 PC’s from them, all barebones systems. I am getting ready to build a new system now and have yet to have a place come close to the prices from there. It is usually a few hundred dollars cheaper and with better stuff. On the flipside, the only problem I have had when building is with the fans and CPU coolers, does not always list when works and does not with current setup so sometimes they contact for alternate or have to double check yourself. Still worth it when saving hundreds.

By: Tristan Fouere

Tristan Fouere — Sun, 02 Aug 2020 16:02:36 +0000

I have read this article a few times, and dealt with Cyberpower PC and AVADirect. Anyone looking to spend their money should really consider the after sales service and tech support on offer. My personal experience with CyberPower Pc is awful. Unreachable tech support. They do not do call back. Email support can take a week to reply. Tier one techs are ditch diggers who do not even look at what they are trouble shooting. My system was shipped with poor assembly and several hardware issues which are still being worked out 3 months later. Avoid the bang for the buck sales pitch and lifetime tech support that does exist.

By: Techs Motion Staff

Techs Motion Staff — Fri, 15 May 2020 17:49:35 +0000

In reply to Randy.

Hi Randy,

Our list isn’t based on “from best to worst”.

BBB has more сriticism and complaints regarding its work than all companies on our list combined. I’d rather prefer to rely on reviews from Resellerratings.com or Trustpilot.

By: Randy

Randy — Fri, 15 May 2020 16:10:49 +0000

Of the 12 companies, 2 aren’t rated on the BBB site. One has an F rating on the BBB and about 4 have decent BBB ratings. Almost all have complaints filed against them in 2020 and 2019, except one company that you put at the bottom, Puget Systems. They are the only company with no complaints and only positive reviews on the BBB. So it looks like your article is more of an advertisement for these companies than anything else.